Shipping policy

Shipping Policy

Thank you for shopping at BuzzEars! We strive to ensure your order arrives as quickly and safely as possible. Below are the details regarding our shipping process:

Order Processing Time:

  • All orders are processed within 1–2 business days after the order is placed, excluding weekends and holidays.

  • Orders placed after 3:00 PM on Fridays or over the weekend will begin processing on the next business day, which is Monday.

Shipping Rates & Delivery Estimates:

  • Domestic Shipping (within the United States):

    • Standard Shipping: Free for orders over $50. Delivery typically takes 5–7 business days.

    • Expedited Shipping: $6.99 for delivery within 2–3 business days.

    • Priority Shipping: $12.99 for 1–2 business days delivery.

  • International Shipping:

    • We offer international shipping to select countries, including Canada, the UK, Australia, and most EU countries.

    • Standard International Shipping: Rates vary depending on the destination, starting at $10. Delivery can take 7–21 business days, depending on the country.

    • Expedited International Shipping: Starting at $25. Delivery within 5–10 business days.

    • Duties and Taxes: International orders may be subject to customs duties, taxes, or fees, which are the responsibility of the customer.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email to track the status of your shipment.

  • Please allow up to 24 hours for tracking updates to appear in the system.

Lost or Damaged Orders:

  • If your order is lost or damaged during transit, please notify us within 7 days of receiving your tracking information.

  • We will assist you in filing a claim with the carrier and, if necessary, provide a replacement or refund.

Shipping Delays:

  • While we do our best to ensure timely delivery, we are not responsible for delays caused by the carrier, particularly during busy seasons (e.g., holidays).

  • In the event of any unforeseen delays, we will inform you of the expected delivery time.

Returns & Exchanges:

  • For returns or exchanges, please refer to our Return & Exchange Policy.

Contact Us:

  • For any questions regarding shipping or delivery, feel free to contact our customer support team. We’re here to help!